Effective Date: 17.05.2025
At Journey Glows, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information across our platform, which includes:
- Travel articles and interactive content (e.g., hidden games),
- Flight and hotel booking services via a white-label solution,
- An e-commerce store offering travel-related products.
1. Information We Collect
We may collect the following types of data when you interact with our platform:
- Personal Data: Name, email address, phone number (e.g., when contacting us or placing an order).
- Usage Data: Pages visited, time spent on site, interaction with games or search tools.
- Booking Data: When using our white-label booking engine, data is collected and managed by the travel affiliate partner (e.g., Travelpayouts), in accordance with their privacy policies.
- Purchase Data: Shipping/billing information when placing an order on our travel store.
- Cookies and Tracking Technologies: To improve your user experience, we use cookies for analytics, preferences, and session management.
2. How We Use Your Data
- To provide and improve our travel content and interactive features.
- To process and fulfill orders made via our online store.
- To enhance your booking experience with our third-party travel affiliates.
- To personalize your interaction with our platform.
- To send periodic updates (only if you’ve opted in).
3. Third-Party Sharing
We may share your data with trusted third parties in the following cases:
- Travel Bookings: Your data may be shared with our travel service providers (e.g., white-label booking partners like Travelpayouts) as needed to complete your reservations.
- Payment Processors: For e-commerce purchases, your payment details are handled securely by authorized payment gateways.
- Analytics Services: For website optimization (e.g., Google Analytics).
We do not sell your personal data.
4. Your Rights
Depending on your location, you may have the right to:
- Request access to your data.
- Ask us to correct or delete your data.
- Withdraw consent at any time.
- Opt out of email communication.
- Request data portability (for EU/UK users under GDPR).
You can contact us at: support@journeyglows.com
5. Security Measures
We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Cookies
We use both session and persistent cookies to:
- Maintain user sessions,
- Track analytics,
- Personalize content.
You can manage cookie preferences through your browser settings.
7. External Links
Journey Glows may link to external websites (e.g., affiliate booking engines or product suppliers). We are not responsible for the privacy practices or content of such third-party sites.
8. Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date” above.
9. Contact Us
For any questions, concerns, or requests regarding your privacy, please contact us at:
📧 support@journeyglows.com
🌍 Journey Glows – Your All-in-One Travel Companion.